PICK UP & SHIPPING orders
Pick up Hours:
SUNDAY-THURSDAY 9am-6PM, FRIDAY 10AM-5PM
PLACING AN ORDER - To help our team fulfill orders quickly and efficiently, any orders submitted too vaguely will not be considered. Please be as specific as possible when listing products (item sku, type, size, quantity) wherever applicable. To browse gel/lacquer/powder colors, please check the manufacturers' website and provide us with the item number and/or name of the color(s) you wish to order. A list of brands we carry can be found here.
(Ex: OPI Gel Polish Just A Hint Of Pearl-ple x2 or OPI GCE97 x2)
(Ex: OPI red color or any brand red color)
Poor; Cannot Fulfill
(Ex: Files Mini 80/100 white color -1 pack)
Poor; Cannot Fulfill
PLEASE NOTE: ALL ITEMS ARE LIMITED TO STOCK AVAILABILITY. WE CAN ONLY FULFILL ORDERS THE BEST WE CAN AND CANNOT GUARANTEE ALL ITEMS WILL BE AVAILABLE.
PICK UP ORDERS SUBMITTED ONLINE - Please wait for a second email confirming whether order has been received or is ready for pickup after submitting an order online; may take 12-24hrs to receive email depending on the time order was placed.
LATEST PICK UP TIME - Orders must be picked up by the end of the day. Otherwise subject to cancellation and restock.
CHANGE IN PICK UP - Postponement allowed once and within the week. Please call/email the store before closing of pick up day. Due to the high volume of orders, we are unable to accommodate earlier pick up day requests.
ORDER ADDITIONS/ADJUSTMENTS - Based on volume of orders placed for the day and for the consideration of others’ wait time in line, keep additions/adjustments as brief as possible upon picking up your order. Please do not email or call the store.
PAYMENTS - Due to item availability, order totals will not be available prior to picking up. Payments will be collected upon pickup.
SHIPPING ORDERS - Due to limited staff at our shipping center, shipping orders may be delayed or take longer than usual. An email will be sent confirming the order was received and another stating the order is ready to be shipped. Please have payment information ready. Orders will be shipped once payment is received and an email containing the tracking number will be sent.
SAME DAY PICK UP - Only orders of 3 items or less may qualify! Please call the store during business hours to place order before 5PM (4PM on Friday) on the day of. (Please be quick as we only have one phone line!) Changes can be made upon arrival and orders must be picked up before close or otherwise subject to cancellation and restock.